contact-support · FinBaze for Platforms

Components

Kind: element (inline) · Session key: contactSupport · React: <FinBazeContactSupport />

Create the session#

mutation {
  createEmbedSession(input: {
    companyId: "…"
    user: { externalUserId: "…" }
    components: { contactSupport: { enabled: true } }
  }) { clientSecret }
}

Requirements#

No feature requirements.

Component features#

None.

Options#

Passed to instance.create("contact-support", options) or as props.

Option	Type
`screen`	`string`	Where the user is (for example `vat-return`); sent with the request.
`label`	`string`	Button label.

Every component also takes appearance and navigation ("internal" or "external").

Events#

Event	React prop
`ready`	`onReady`
`navigate`	`onNavigate`
`error`	`onError`
`support.requested`	`onSupportRequested`
`support.escalation.created`	`onSupportEscalationCreated`

Use it#

import { FinBazeContactSupport } from "@finbaze/embed-react";

<FinBazeContactSupport />

const component = instance.create("contact-support");
component.mount("#finbaze");